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FAQ

FAQ
BY USING NEON-BABYLON.COM YOU AGREE TO THE TERMS OF USE. WE MAY CHANGE OR UPDATE THESE TERMS SO PLEASE CHECK THIS PAGE REGULARLY. WE DO NOT REPRESENT OR WARRANT THAT THE INFORMATION ON OUR WEB SITE IS ACCURATE, COMPLETE, OR CURRENT. THIS INCLUDES PRICING & AVAILABILITY. WE RESERVE THE RIGHT TO CORRECT ANY ERRORS OR OMISSIONS, AND TO CHANGE OR UPDATE INFORMATION AT ANY TIME WITHOUT PRIOR NOTICE.
 
FREQUENTLY ASKED QUESTIONS
I CHANGED MY MIND. CAN I GET A REFUND OR MAKE AN EXCHANGE? 
WE DO NOT ACCEPT RETURNS FOR REFUNDS, CREDITS, OR EXCHANGES. ALL SALES ARE FINAL. PLEASE MAKE SURE THAT YOU HAVE CAREFULLY REVIEWED ALL INFORMATION IN YOUR ORDER PRIOR TO FINALIZING YOUR PURCHASE, INCLUDING SELECTING THE CORRECT SIZE AND COLOR OF YOUR ITEMS, BILLING AND SHIPPING ADDRESSES, ETC…
WHEN WILL I RECEIVE MY ORDER?
PLEASE ALLOW 5 TO 7 BUSINESS DAYS FOR ORDER PROCESSING & UP TO AN ADDITIONAL 4 BUSINESS DAYS FOR DOMESTIC ORDERS OR 14 BUSINESS DAYS FOR INTERNATIONAL ORDERS. PLEASE NOTE, WE DO NOT SHIP OUT ON SATURDAYS OR SUNDAYS. IF YOUR ORDER HAS NOT ARRIVED WITHIN THE AFOREMENTIONED GUIDELINES
DOES NEON BABYLON SHIP TO MY COUNTRY?
YES! WE SHIP INTERNATIONALLY. PLEASE NOTE INTERNATIONAL CUSTOMERS ARE RESPONSIBLE FOR ANY CUSTOMS FEES INCURRED DURING INTERNATIONAL SHIPPING.
PLEASE NOTE NEON BABYLON RESERVES THE RIGHT TO REFUSE OR CANCEL ANY ORDER FOR ANY REASON.
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